FAQ

Frequently asked questions

Answers about events, the database, accounts and the community.

Events & calendar

How can I find events in the calendar?

Open the calendar and use search. You can filter by date, place or category.

Can I create my own events?

Yes. After registering, you can add new events. All entries are reviewed by admins.

How does event voting work?

Registered users can rate and comment on events. This helps others choose events.

Can I add YouTube videos to events?

Yes. Add YouTube links when creating or editing an event. Videos are embedded automatically.

Database & entries

What is the difference between events and database entries?

Events take place at a specific time. Database entries contain lasting information about merchants, musicians, organisers and camps.

How can I suggest new entries?

Use “Suggest your own entry” in the database. Admins review all suggestions.

Why should I create my own entry?

You can keep your details current, edit your entry at any time and improve its visibility.

My company entry already exists. What can I do?

Contact us with the company name. After checking it, we can transfer management rights to you.

What are tags and how do they work?

Tags support searching and categorisation and connect events with matching database entries.

How can I create custom tags?

After registering, you can create custom tags from your profile.

Is there a database tutorial?

Yes. The database includes a tutorial covering its main features.

Account & registration

Is registration free?

Yes. Registration and use of the platform are free.

Why do I need to register?

An account lets you create and rate events, suggest entries and manage your profile.

Which services can I use to sign in?

You can use email and password, Google or Discord.

Why is there no Meta/Facebook login?

Meta requires business verification with official documents. This private community project currently does not meet that requirement.

Is Mittelalterkalender.at a company or an association?

No. It is Jakob Kramer’s private community project and currently neither a company nor an association.

I forgot my password. What can I do?

Use “Forgot password”. You will receive a reset link by email.

Can I upload a profile picture?

Yes. You can upload a profile picture in your settings.

What are public profiles?

Public profiles show activities and contact details you have shared. You control visibility in your profile.

How do direct messages work?

The website has no internal messaging system. We use Discord for community conversations.

Shop & merchandise

Where can I buy merchandise, and how is it different from the marketplace?

Official merchandise is sold through Spreadshop. The marketplace contains community listings for used equipment and other offers.

Technical questions

Does the site work on smartphones?

Yes. The website is optimised for mobile devices and different screen sizes.

Is there an app?

Yes, an iOS app is available in the App Store. On Android, you can use the full website in your browser.

Can I change the theme?

No. The website currently uses one consistent dark-mode design.

Which browsers are supported?

Current versions of Chrome, Firefox, Safari and Edge are supported.

Contact & support

My question was not answered. What can I do?

Use the contact form or send us an email.

I found a bug. How do I report it?

Report it through the contact form and describe the problem as precisely as possible.

Can I suggest new features?

Yes. We welcome feedback and suggestions through the contact form.

Need more help?

If your question was not answered here, contact us.